Service City: Gainesville

“Fantastic service from start to finish. Crystal Air was prompt, professional, and real life saver on hot summer day. I will continue to use them for all of my heating and cooling needs. Excellent experience, with an excellent company.”

– Sam G.

“I called needing help with my A/C (commercial unit) and the tech arrived within the hour and was done with the full service within the hour after arrival! I was pleasantly surprised and pleased! He gave many suggestions, of which we agreed to, and the difference in our unit was apparent literally within minutes! Excellent customer service and professional appearance and attitude. Love them!”

– Rachele K.

“Kirk, it is such a pleasure to use your company. Recently repaired my A/C. Price was $1400 less than estimate. Your serviceman could have charged us the full amount but his extra effort saved the day. So great to have such an honest company working with us. My best regards, Ted”

– Ted W.

“I highly recommend Crystal Air & Water. All of the technicians doing the work were highly knowledgeable and professional. I would especially like to call attention to Keith. He is extremely personable and took the time to answer my questions about the installation and provided guidance on what I should do to maintain the new HVAC system. I definitely felt like I was in good hands with Keith and Crystal Air & Water.”

– Craig P.

“Our air conditioner had an issue that was difficult to diagnose due to symptoms that were not constant. My wife has breathing issues that make the AC an absolute must. Seth brought the basic maintenance issues up to date, working in the hot, high August heat, humidity , between rain showers. He then consulted with Ronnie for confirmation of the solution, and they got our unit up and running. These guys worked hard. A real lifesaver for us. We have been with The Penguin for over 13 years, and they have never let us down. Great service, always fair prices. Thanks to all at Crystal Air & Water.”

– John S.

“Great Job and a display of professionalism to Michael Sterling.”

– Gregg T.

“Our AC was not working, called and they were there right away and repaired the unit with a part from truck stock. I will definitely use them again.”

– Shawna G.

“Keith (who has been here to help us before) is polite, efficient and most of all informative. He always answers our questions, does his research on our problem and then presents our options. He is definitely a 5 star service person who well represents your company. Thank you Keith.”

– Barbara R.

“We where having issues with AC not blowing hard enough. We made a service call. Tech advised we had some holes in Flex Duct. Spoke with Lance the estimator who advised repairs would be 1,475.00. Schedules repair work. Richard & Cisco arrived on time of date of repair. They where able to provide excellent customer service and found only a small section of Flex duct that would need repair. It’s the honesty and Integrity of these repair men that took their time to perform an assessment of quote work to perform the job, That reduced my bill to 575.00. They where able to advice management staff that an entire duct replacement was not needed. They where able to repair the section that was damaged. Its the quality and professionalism these individuals have to understand the needs of customers.”

– Weena C.

“Mike and Cisco did an amazing job for us. Very professional and friendly. Explained the process and system thoroughly and went above and beyond. Very happy with the Crystal team!”

– Chris A.

“Mike Steel and Jesus Munez of Crystal Air moved my A/C unit in the back of house to around the corner so I could build a screened-in porch. They were nice and polite, timely, efficient, professional, and very good at what they do. They left my job site in perfect condition. A job well done!”

– Michael S.

“Keith Brammer and Crystal Air were amazing to work with and recommend anyone to utilize there services! They were very honest, diligent, helpful and nice people. They put a rush on our order so my family did not have to be without AC in the middle of the summer!”

– William D.

“Technician Keith B. listened to the story of what happened, immediately checked the system and found the problem, replaced the compressor contactor, and the system was functional again. He checked pressures and amperage, confirmed it was working as expected.
Outstanding service and efficiency.”

– Eric P.

“Keith Brammer came out on a weekend, did the mandatory checks efficiently, and soon discovered that the problem with the a.c. was that the cover caps had become warped and couldn't lift off the fans. Problem solved. A+”

– William L.

“Very fast response, with careful performance during this pandemic, getting the problem fixed quickly.”

– Yijun S.

“Have used this company twice in the last week to diagnose & fix issues with my upstairs & downstairs units.
I don't know how they could respond any faster. Called today & technician was here in about 15 min & had my unit fixed in another 15 min! Smart, fast & dependable! Fantastic company!”

– Middletonmanor M.