“Excellent in all interactions, highly recommend to all!”
– Stephen K.
“Our AC stopped working over the weekend on a Saturday, my husband just began care with Haven Hospice and we had to get the AC fixed. Mike was quick to respond and fixed our unit quickly. I am very satisfied with his work and work rapport. He was also great with explaining everything to me.”
– Frances R.
“Kirk, it is such a pleasure to use your company. Recently repaired my A/C. Price was $1400 less than estimate. Your serviceman could have charged us the full amount but his extra effort saved the day. So great to have such an honest company working with us. My best regards, Ted”
– Ted W.
“I highly recommend Crystal Air & Water. All of the technicians doing the work were highly knowledgeable and professional. I would especially like to call attention to Keith. He is extremely personable and took the time to answer my questions about the installation and provided guidance on what I should do to maintain the new HVAC system. I definitely felt like I was in good hands with Keith and Crystal Air & Water.”
– Craig P.
“Brian always does such a great job. He is friendly and a true professional. Any issue that comes up he explains thoroughly and also lets you know how he will take care of it. He is the only technician I want to service my air conditioner. Very happy customer.”
– Ellen D.
“Our thermostat stopped working late in the evening. The after-hours technician, Mike S, responded immediately and was so very helpful. With the incredible customer service we received from Mike we were able to resolve the problem over the phone and avoid the cost of an after-hours service fee. It was a level of customer service that is rarely found these days. Thank you, Mike! We have used Crystal Air & Water for many years. It has definitely been the right choice.”
– Barbara B.
“I just had a Mitsubishi air conditioner installed today. I just had to share my thoughts with you. They did an excellent job’ ! They were so curious, got right to work and were finished earlier than I expected. They were very neat and clean up was great. I’m an older person and was impressed with the patience they had with explaining everything to me. I will recommend them to everyone.”
– Sylia K.
“Our air conditioner had an issue that was difficult to diagnose due to symptoms that were not constant. My wife has breathing issues that make the AC an absolute must. Seth brought the basic maintenance issues up to date, working in the hot, high August heat, humidity , between rain showers. He then consulted with Ronnie for confirmation of the solution, and they got our unit up and running. These guys worked hard. A real lifesaver for us. We have been with The Penguin for over 13 years, and they have never let us down. Great service, always fair prices. Thanks to all at Crystal Air & Water.”
– John S.
“Dealing with this company was excellent in everyway! Office team and field team were very pleasant and knowledgeable! Could not ask for better service! Highly recommend this company!!”
– Jerry S.