Testimonials – Air Conditioning Articles
“Besides being professional and very friendly Thomas was ok with my 6 dogs which can be intimidating i was impressed with Thomas the first time I prefer the same guy so my dogs are familiar with him and some I feel I can trust.” – Richard J.
Continue Reading“Fantastic service from start to finish. Crystal Air was prompt, professional, and real life saver on hot summer day. I will continue to use them for all of my heating and cooling needs. Excellent experience, with an excellent company.” – Sam G.
Continue Reading“I called needing help with my A/C (commercial unit) and the tech arrived within the hour and was done with the full service within the hour after arrival! I was pleasantly surprised and pleased! He gave many suggestions, of which we agreed to, and the difference in our unit was apparent literally within minutes! Excellent…
Continue Reading“Excellent in all interactions, highly recommend to all!” – Stephen K.
Continue Reading“Our AC stopped working over the weekend on a Saturday, my husband just began care with Haven Hospice and we had to get the AC fixed. Mike was quick to respond and fixed our unit quickly. I am very satisfied with his work and work rapport. He was also great with explaining everything to me.”…
Continue Reading“Kirk, it is such a pleasure to use your company. Recently repaired my A/C. Price was $1400 less than estimate. Your serviceman could have charged us the full amount but his extra effort saved the day. So great to have such an honest company working with us. My best regards, Ted” – Ted W.
Continue Reading“I highly recommend Crystal Air & Water. All of the technicians doing the work were highly knowledgeable and professional. I would especially like to call attention to Keith. He is extremely personable and took the time to answer my questions about the installation and provided guidance on what I should do to maintain the new…
Continue Reading“Brian always does such a great job. He is friendly and a true professional. Any issue that comes up he explains thoroughly and also lets you know how he will take care of it. He is the only technician I want to service my air conditioner. Very happy customer.” – Ellen D.
Continue Reading“Our thermostat stopped working late in the evening. The after-hours technician, Mike S, responded immediately and was so very helpful. With the incredible customer service we received from Mike we were able to resolve the problem over the phone and avoid the cost of an after-hours service fee. It was a level of customer service…
Continue Reading“Our air conditioner had an issue that was difficult to diagnose due to symptoms that were not constant. My wife has breathing issues that make the AC an absolute must. Seth brought the basic maintenance issues up to date, working in the hot, high August heat, humidity , between rain showers. He then consulted with…
Continue Reading“Dealing with this company was excellent in everyway! Office team and field team were very pleasant and knowledgeable! Could not ask for better service! Highly recommend this company!!” – Jerry S.
Continue Reading“Great Job and a display of professionalism to Michael Sterling.” – Gregg T.
Continue Reading“Our AC was not working, called and they were there right away and repaired the unit with a part from truck stock. I will definitely use them again.” – Shawna G.
Continue Reading“Keith (who has been here to help us before) is polite, efficient and most of all informative. He always answers our questions, does his research on our problem and then presents our options. He is definitely a 5 star service person who well represents your company. Thank you Keith.” – Barbara R.
Continue Reading“Called for service when our heater wan’t working properly. Great service provided from the initial call to the office to the time the technician was completed. Showed up on time with repairs done immediately onsite with honest work ethic. I would recommend and will be call back when needed.” – Ronald M.
Continue Reading“So, unfortunately my A/C unit needed to be replaced..(I KNEW it was coming, the unit was about 14 yrs old) I have renters in the house so when the tech gave us the news about needing the new AC, he immediately offered a temporary fix so they would not be without air-conditioning! Crystal Air worked…
Continue Reading“We where having issues with AC not blowing hard enough. We made a service call. Tech advised we had some holes in Flex Duct. Spoke with Lance the estimator who advised repairs would be 1,475.00. Schedules repair work. Richard & Cisco arrived on time of date of repair. They where able to provide excellent customer…
Continue Reading“Thomas was knowledgeable, courteous, friendly and quick to complete the task. He recommended a UV filter and explained what it would do. Having allergies we decided to have him install the unit.” – Mario L.
Continue Reading“Mike and Cisco did an amazing job for us. Very professional and friendly. Explained the process and system thoroughly and went above and beyond. Very happy with the Crystal team!” – Chris A.
Continue Reading“great same day service” – jim b.
Continue Reading“Keith came to our home to do routine maintenance on our AC unit and ended up helping us tackle a VERY complicated problem with our thermostat. He was extremely patient, kind, and knowledgeable. He was professional and took the proper precautions during his visit. Thank you, Keith!!” – John K.
Continue Reading“I just had my faith in A/C service techs re-established along with the office staff. Brian arrived and determined the fault with my Trane A/C unit within 20 mins. Diagnoses with ordered parts within 40 mins. Thoroughly pleased with his ability, customer service etiquette and all around professionalism. Initial call into the office was equally…
Continue Reading“Mike Steel and Jesus Munez of Crystal Air moved my A/C unit in the back of house to around the corner so I could build a screened-in porch. They were nice and polite, timely, efficient, professional, and very good at what they do. They left my job site in perfect condition. A job well done!”…
Continue Reading“Keith Brammer and Crystal Air were amazing to work with and recommend anyone to utilize there services! They were very honest, diligent, helpful and nice people. They put a rush on our order so my family did not have to be without AC in the middle of the summer!” – William D.
Continue Reading“Technician Keith B. listened to the story of what happened, immediately checked the system and found the problem, replaced the compressor contactor, and the system was functional again. He checked pressures and amperage, confirmed it was working as expected. Outstanding service and efficiency.” – Eric P.
Continue Reading“Keith Brammer was an excellent technician. Give that man a raise!!” – Brian T.
Continue Reading“Keith Brammer came out on a weekend, did the mandatory checks efficiently, and soon discovered that the problem with the a.c. was that the cover caps had become warped and couldn't lift off the fans. Problem solved. A+” – William L.
Continue Reading“Very fast response, with careful performance during this pandemic, getting the problem fixed quickly.” – Yijun S.
Continue Reading“NEW CUSTOMER Brian came out today to do a yearly service on our unit today. First thing that surprised me was he called and asked if he could show up early which was really nice. He was very professional and recommended a UV light for the Acoil but was not trying to push it on…
Continue Reading“Have used this company twice in the last week to diagnose & fix issues with my upstairs & downstairs units. I don't know how they could respond any faster. Called today & technician was here in about 15 min & had my unit fixed in another 15 min! Smart, fast & dependable! Fantastic company!” –…
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